Sales Assistant

Position Details

Position Information

Position Title Sales Assistant
Department Information Technology Services
Position Number 0509000
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Position Purpose

To perform sales of computer hardware, software, and accessories in The Computer Store.

Skills & Knowledge
  • Excellent communication and interpersonal skills for frequent interaction with customers.
  • Solid Understanding of accounting, knowledge of inventory management beneficial.
  • Good Judgment, initiative, discretion, organization and the ability to work independently, and with frequent interruptions.
Minimum Experience
  • Two years of relevant experience in retail sales and customer service.
Minimum Education
  • High School graduate; or the equivalent combination of education and experience.
SEIU Level Not an SEIU Position
FLSA Non-Exempt
Employment Category Regular Full Time
Department Contact for Cover Letter Theresa Woodward, Manager of Computer Sales and Service
Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Special Instructions to Applicants

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Key Accountabilities

Key Accountabilities

Computer Sales & Service

  • Staffs the Computer Sales & Service counter providing information regarding sales of computer hardware and other computer support items.
  • Verifies eligibility of prospective customers to make purchases from the store.
  • Clarifies customer needs and addresses a wide variety of proposed purchase related concerns.
    related concerns.

Customer Service

  • Responds to customer inquiries and expressions of dissatisfaction.
  • Responds to a range of in-person and telephone inquiries regarding computer capabilities, up-gradability, availability of stock, prices, new releases, compatibility issues, etc.
  • Communicates respectfully to a diverse community. Promotes understanding of similarities and differences in diverse cultures through staff and employee education.

Point of Sales System

  • Operates Point of Sales System by entering all sales transactions, stock receipts and non-receipts, etc.
  • Runs end of day close-out/sales report and reconciles to revenue receipts.

Accounting

  • Assists Manager in reconciliation of multiple accounting transactions for The Computer Store.
  • Processes invoices for vendors for equipment purchased for resale.
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
-- Performs other duties as assigned

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Additional Document #1
  2. Additional Document #2

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