Skip to Main Content

Executive Director of Recognition and Stewardship

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link.  If you would like to print a copy of this position for your records, click on the Print Preview link.

Please see Special Instructions for more details.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Position Details

Position Information

Position Title Executive Director of Recognition and Stewardship
Department Recognition and Stewardship
Position Number 0633700
Advertisement Text
Position Purpose

The office of Recognition and Stewardship exists to advance Dartmouth’s fundraising efforts by fostering a culture of donor-centric stewardship and relationship building throughout the institution. The Executive Director innovates and implements a comprehensive stewardship program and works with departments throughout the institution to ensure regular communication with donors on the use and impact of gifts, in addition to gift acknowledgement. Serves as an active member of the Advancement management team.

Skills & Knowledge
  • Intelligence, professionalism, and diplomacy that earn the respect of senior officers of the College, colleagues, volunteers, and donors.
  • High ethical standards.
  • Demonstrated creativity in developing stewardship concepts.
  • Sensitivity to the needs, attitudes, and situations of peers, faculty members, donors and volunteers.
  • Demonstrated ability to motivate and influence peers, direct reports and others.
  • Demonstrated strategic thinking skills and entrepreneurial spirit coupled with sound judgment and the ability to assess risk.
  • Ability to manage list segmentation, reporting and tracking mechanisms to assist with recognition, engagement, and stewardship projects as well as special fund-raising initiatives.
  • Technical literacy and comfort in understanding and creatively manipulating complex data.
  • Ability to work well both independently and as member of multiple teams.
  • Excellent verbal and written communication skills including ability to “read” an audience effectively and to present information to groups of varied sizes.
  • Highly empathetic, collegial and service-oriented with an ethos of “no job too big; no job too small.”
  • Demonstrated initiative and creativity.
  • Tolerance for ambiguity.
  • Engaging personality and sense of humor including ability to laugh at oneself.
  • Well-honed balance of confidence and humility.
  • Strong commitment to a diverse working environment and to serving the needs of a large and diverse community.
Minimum Experience
  • 7-8 years of experience, preferably in higher education development, administration or a related field.
  • Experience as front-line major gifts fundraiser strongly preferred.
  • Staff and volunteer management experience, preferably in a complex organization.
  • An understanding of Dartmouth’s advancement systems is strongly preferred.
Minimum Education
  • Bachelor’s degree.
SEIU Level Not an SEIU Position
FLSA Exempt
Employment Category Regular Full Time
Department Contact for Cover Letter Lesa Knapp, Director of Business Operations
Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Special Instructions to Applicants

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Key Accountabilities

Key Accountabilities

Recognition and Stewardship

  • Designs, executes and evaluates a comprehensive institutional program for recognition and stewardship in consultation with the Chief Operating Officer, Vice President for Development, Vice President for Presidential Initiatives and Principal Giving, and other senior development colleagues.
  • Recommends to senior management appropriate recognition and stewardship for donors, including but not limited to stewardship letters and reports, gift acknowledgements, donor recognition lists, building signage, donor events, and other forms of donor appreciation.
  • Develops and executes process for ensuring the engagement and stewardship activities of recipient departments and organizations throughout the institution. Responsible for convening meetings with representatives from these areas, as appropriate, to share best practices.
  • Develops and executes process for ensuring the donor-centric stewardship and engagement activities of Advancement colleagues. Educates peers on effective stewardship, engagement and recognition strategies and systems.
  • Leads development efforts to design and support the implementation of stewardship plans for major and principal gifts donors.
  • Collaborates with Advancement Communications and Conferences & Events to conceive and develop sophisticated, best-in-class donor recognition and stewardship vehicles and events.
  • Works closely with other support programs, particularly Advancement Communications, Conferences and Events, Development Research, and Information Management Systems & New Media, to ensure effective delivery of all programs.
  • Works with colleagues in Information Management Systems & New Media to ensure best practices and data integrity. Develops and administers appropriate data selection and list segmentation mechanisms, statistical and benchmarking reports.
  • Remains current on recognition trends, strategies and services offered by other non-profits. Performs periodic benchmarking studies of peer institutions.
  • Establishes procedures for core activities of Recognition & Stewardship that can serve as guides for all areas of Dartmouth College.
  • Convenes regular meetings with fundraising directors and their frontline staff to develop tailored, highly personalized, long-range stewardship plans; consistently monitoring the progress of those plans; and modifying as required.

Campaign Work

  • Oversees broad-based donor recognition programs as well as new Campaign-specific recognition programs for principal gifts and leadership giving donors.
  • Works closely with the Campaign Planning & Operations team, and creates partnerships across the institution, including professional schools.

Communications and Market Research

  • Works with colleagues in Advancement Communications to craft appropriate and consistent stewardship and recognition language regarding Dartmouth’s fundraising efforts; coaches development staff to “write in the voice of” senior officers for whom they prepare correspondence.
  • Articulates and implements donor-centric strategies for communicating with and recognizing donors for their support of Dartmouth; recommends opportunities to engage and communicate with donor segments to effectively and efficiently match donor interest to institutional priorities.
  • Works closely with Director of Market Research to coordinate market research studies on audience perceptions of engagement; analyzes data and makes recommendations for improved recognition and stewardship strategies in consultation with fund raising staff and Development leadership.

Coordination

  • Communicates with senior administrators, faculty, trustees, campaign volunteers, and major donors to execute premier stewardship strategies.
  • Reaches out to colleagues in the schools and various centers to understand how donors are being stewarded, in the interest of collaborating and coordinating efforts to provide best in class stewardship for donors.
  • Develops and maintains positive, strong relationships with alumni, parents, and friends; engages academic, administrative leadership and volunteers in the development process.
  • Develops strong and effective relationships with colleagues across campus.
  • Incorporates the needs of diverse populations in program planning.

Supervision and Management Responsibilities

  • Working with the Chief Operating Officer, determines effective staffing structure to meet donor recognition, stewardship and special project needs. Hires, evaluates, manages and coaches staff.
  • Establishes performance goals and metrics and monitors progress against goals. Implements strategies to ensure success in meeting goals. Develops and supports professional development plans for staff members.
  • Develops and maintains comprehensive stewardship assessment reports (using Advance), providing regular follow-up and evaluation for all programs.
  • Owns accountability for departmental budgets.
  • Participates in long-range strategic planning and various task forces and management structures within Development.
-- Performs other duties as assigned

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Additional Document #1
  2. Additional Document #2

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • American Library Association
    • BostonWorks
    • CareerBuilder
    • Chronicle of Higher Education
    • Chronicle of Philanthropy
    • Coroflot
    • Craig's List
    • CUPA
    • Dartmouth College Employee
    • Dartmouth Employment Web Site
    • Dice
    • Diverse Issues
    • Diversity, Inc.
    • Eagle Times
    • Educause
    • Employment & Staffing Office
    • HBCU
    • HERC
    • Higher Ed Jobs
    • Hispanic Outlook
    • IEEE Computer Society
    • Indeed
    • Info.com
    • Inside Higher Ed Jobs
    • Job Central
    • Job Fair
    • JobsinNH
    • LatPro
    • Linkedin
    • Manchester Union Leader
    • Media Bistro
    • Monster
    • National Black MBA Association
    • NEHRA
    • SHRM
    • Spectator
    • Trade Show/Conference
    • Valley News
    • Wall Street Journal On-Line
    • Women in Higher Education
    • Workplace Diversity
    • Yahoo Job Board
    • Other (Please specify below)
  2. If you answered "Other" to the above question, please specify here

    (Open Ended Question)