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Adaptive Technology Assistant

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Please see Special Instructions for more details.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Position Details

Position Information

Position Title Adaptive Technology Assistant
Department Student Accessibility Services
Position Number 1011373
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Position Purpose

To co-manage and coordinate the Student Accessibility Services (SAS) Document Conversion and Alternate Format Services, which includes employee supervision and assisting the SAS Adaptive Technology Specialist with provision of direct adaptive technology services to students with disabilities at Dartmouth College. In addition, to provide other project and administrative support to the Student Accessibility Services office.

Skills & Knowledge

• Excellent verbal and written communication skills.

• Able to work in a fast-paced environment, work efficiently under deadlines, manage details and address multiple tasks that require rapid responses.

• Demonstrate excellent interpersonal skills with colleagues and students.

• Exhibit good independent judgment.

• Demonstrate cultural competence, commitment to diversity, and to serving the needs of a diverse population including individuals with disabilities.

• Proficiency with various computer applications typical in an office environment.

• Some familiarity with document conversion/text-to-speech software (Kurzweil preferred) or other assistive/adaptive technology.

• Commitment to diversity and to serving the needs of a diverse community.

Minimum Experience

• Two years prior experience in an educational setting, preferably with a college population.

• Ability to learn new technological applications and troubleshoot technological problems when presented.

• Research skills applicable to technology, higher education, and disability.

• Experience managing students or a small workforce in a fluid environment.

Minimum Education

• College degree in education, psychology, social work, or related field preferred.

• High school/Technical school degree considered with relevant employment experience.

SEIU Level Not an SEIU Position
FLSA Non-Exempt
Employment Category Regular Full Time
Department Contact for Cover Letter Alicia Brandon, Assistant Director of Student Accessibility Services
Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Special Instructions to Applicants

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Key Accountabilities

Key Accountabilities

Document Conversion and Alternate Format Services
• Co-manage and coordinate SAS Document Conversion and Alternate Format Services to ensure that course, research, and other academic and program materials are available to students with disabilities in a manner that is timely, accurate, organized, and responsive to student needs.
• Support and manage communication with students and faculty regarding the acquisition of course materials requiring conversion.
• Gather course syllabi for data entry and tracking using our document conversion workflow management spreadsheet, and making sure that due dates are current and accurate according to course syllabi or per student specifications.
• Assure that students receive materials in the required format (e.g. Kurzweil, accessible PDF, Daisy, MP3, large-print, Braille, tactile graphics).
• Assist with supervision of document conversion staff. Scope of duties includes: recruitment/selection/hiring, orientation/training, supervision, work prioritization, and quality control.
• Maintain knowledge of current and emerging technology, best practices, strategies, and research as they relate to Document Conversion and Alternate Format Services.

Direct Services
• Assist with assessment of the appropriate document conversion formats needed by student consumers.
• Support the Adaptive Technology Specialist with the following services and programmatic responsibilities:
o Media captioning/transcription services—Arranging for and ensuring that media is captioned or transcribed (e.g. videos, film, web streams, podcasts, audio files).
o Monitoring demand for SAS hardware and software utilized by students. Advise when repairs, replacements, and acquisitions are needed.
o Managing the acquisition, installation, and maintenance of adaptive technology utilized by students (e.g. speech-recognition software, other specialized hardware/software).
• Assist with the coordination and delivery of quality captioning (sometimes referred to as Communication Access Realtime Translation, or CART) services in the classroom. Tasks include coordinating schedules, classroom setup, and troubleshooting as needed with Classroom Technology Services, remote captioning service providers, and other partners in this process. Duties may include providing outreach and education to professors on the implementation of captioning services in the classroom.

Administrative Support and Information Management
• Participate in recordkeeping and assessment activity related to Adaptive Technology services.
• Provide occasional coverage of basic reception duties including answering telephone calls, greeting visitors, and scheduling appointments.
• Consider and foster inclusiveness of the campus community, including individuals who identify with a wide array of underrepresented and/or disenfranchised cohorts, in conducting all job responsibilities.

-- Performs other duties as assigned.

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Supplemental Questions

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